How Can We Help Today?
Owned and operated by KJWC Holdings LLC, our team is ready to help with smart home questions, orders, and product guidance.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Orders are handled in 1 to 3 business days and ship via national carriers, arriving in 6 to 11 business days total. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on how to start a return and what qualifies.
Can I exchange a product for a different model?
Our support team can walk you through the process.
Are your smart locks compatible with my door?
Compatibility depends on your door type and thickness. Each smart lock product page includes a compatibility guide with supported door specs so you can confirm fit before ordering.
Do your smart security cameras work with voice assistants?
Many of our smart cameras and lighting products support popular voice assistant platforms. Check the product description on each listing for specific integration details.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Quick Responses
We aim to answer every email within 24 hours so your smart home project stays on track.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
Not the right fit for your home? Our 30-Day Returns policy keeps the process simple, as outlined in our Return Policy.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum required.
